Privacy Policy

DESTINY SHYANN LLC (hereinafter referred to as “we,” “us,” or “the Company”) values ​​the privacy and personal information security of every customer. This Privacy Policy applies when you visit, browse, or use our website, or purchase women’s winter apparel and related products through our website. We are committed to collecting, using, storing, and protecting your personal information in a fair and transparent manner.

I. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information: Name, email address, contact phone number, and billing address.

Shipping Information: Recipient’s name, delivery address, and other information necessary for order fulfillment and delivery.

Transaction Information: Details of purchased items, order numbers, payment status, refund records, and other transaction-related data. Payment information, such as credit card details, is typically processed by third-party payment service providers.

Technical Information: IP address, browser type, device information, pages visited, and records of your usage of the website.

Communication Information: Inquiries, feedback, and other content you provide to us via email or other customer service channels.

II. How We Use Personal Information

We may use the information we collect for the following purposes:

Processing orders, confirming payments, and arranging the delivery of products.

Providing order tracking, returns, exchanges, refunds, and customer support services.

Maintaining the proper operation of the website and improving user experience, products, and services.

Identifying and preventing fraud, unauthorized transactions, and other security risks.

Sending you product updates, promotional offers, and relevant marketing information, subject to appropriate authorization or as permitted by law.

Complying with applicable laws, regulations, and legal obligations.

III. Information Sharing and Third-Party Services

To fulfill orders and operate our website, we may share relevant information—to the extent necessary—with trusted third parties, including payment processors, logistics and delivery companies, website hosting providers, data analytics providers, and customer support service providers.

These third parties process information only as required to provide their respective services and are obligated to uphold data protection standards in accordance with applicable laws and their contractual agreements with us. We do not sell your personal information to third parties for monetary gain. For data sharing or targeted advertising activities as defined under applicable law, we will fulfill our obligations regarding notification, opt-out mechanisms, and other requirements as mandated by law.

IV. Cookies and Similar Technologies

We may use cookies and similar technologies to remember your shopping preferences, maintain the functionality of your shopping cart, analyze website traffic, improve site performance, and provide a personalized experience. You may manage or disable certain cookies through your browser settings; however, doing so may interfere with the proper functioning of your shopping cart, the checkout process, or other website features. For cookies or tracking technologies that require consent under the law, we will handle them in accordance with applicable requirements.

V. Information Security and Retention

We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, disclosure, loss, misuse, or alteration.

We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, process orders, resolve disputes, perform contractual obligations, or comply with legal or financial record-keeping requirements. Once the retention period expires, we will delete, destroy, or otherwise dispose of the information in a lawful manner.

VI. Your Privacy Rights

Depending on the laws applicable in your jurisdiction, you may have the following rights:

The right to request access to or obtain a copy of the personal information we hold about you.

The right to request the correction of inaccurate or incomplete information.

The right to request the deletion of your personal information, subject to legal requirements.

The right to object to or restrict the processing of certain personal information.

The right to withdraw previously given consent (without affecting the lawfulness of processing based on consent prior to its withdrawal).

The right to opt out of certain marketing communications, targeted advertising, or the sale or sharing of personal information as defined by law.

To exercise these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before processing your request, and we will respond within the timeframe stipulated by applicable law.

VII. Children’s Privacy

Our website is not designed for children. We do not knowingly collect personal information from children in a manner that violates applicable law. If you believe that a child has provided us with personal information, please contact us so that we may assess the situation and take appropriate action.

VIII. Links to Third-Party Websites

Our website may contain links to third-party websites or services. Such third parties maintain their own privacy policies and rules regarding the processing of information. We do not have direct control over the privacy practices of third-party websites; we recommend that you carefully review their respective privacy policies before using their services.

IX. Updates to the Privacy Policy

We may modify this Privacy Policy due to business adjustments, changes in website functionality, or updates to laws and regulations. Any revisions will be posted on this page, and, where required by applicable law, additional notice will be provided. Please check this page periodically to stay informed about our latest privacy protection measures.

We value your privacy and the trust you place in us, and we remain committed to safeguarding your personal information throughout your shopping experience.